Frequently asked questions.

How Do I Book With Optimal Cleaning Services?

Booking with us is very easy. You can either use our contact form or call our team at 604-562-0968. They can answer any questions you have and can provide you with a free personalized quote!

What Cities/Areas Does Optimal Cleaning Services Serve?

We currently offer our service in Coquitlam, Port Coquitlam, Port Moody, Pitt Meadows, Burnaby, Surrey, Langley, Vancouver, North Vancouver, West Vancouver, Richmond.

What types of cleaning services do you offer?

Optimal Cleaning Services offers services for:

  • Restaurants

  • All Office Spaces

  • Strata

  • Industrial Spaces

  • Post Construction

  • Banks

  • Car Dealerships

  • Gyms

Are You Bonded & Insured?

Thank you for asking! Yes, Optimal Cleaning Services is fully bonded and insured.

Do you use green cleaning products?

Absolutely, we always use quality eco-friendly cleaning products for our commercial and construction clean-up projects.

How do I get a cleaning quote?

Not all spaces are created equal so we’ll give you a custom quote based on your specific cleaning needs. Use our contact form to tell us about your requirements or just give us a call at 604-562-0968.

Can you provide references?

Yes. Once you have received the formal quotation from us and are serious about going ahead, we will be happy to provide you with customer references to help you finalize your decision. We also have many testimonials from our existing customers on our website.

Will the changeover to Optimal Cleaning Services be smooth?

Of course. We have nearly 30 years’ experience in dealing with new office cleaning contracts, which allows us to be thorough with planning and client liaison in order to make the changeover a seamless process. Also, check out our “About” page.

What precautions do you take for Covid 19?

  • Use of proper PPE – gloves and masks worn at all times.

  • Use of proper disinfecting solutions.

  • Use of a thermostatic sprayer can be requested at an additional price.

What is the difference between cleaning, sanitizing and disinfecting:

  • Cleaning removes dust, debris, dirt, germs and other impurities from surfaces by scrubbing, washing and rinsing, but doesn't necessarily kill them.

  • Sanitizing lowers and reduces the number of germs and bacteria on surfaces or objects—either by killing them or removing them—to a safe level, according to public health standards or requirements.

  • Disinfecting destroys germs or inactivates bacteria on surfaces or objects. Disinfecting hard, nonporous surfaces is one of the most reliable ways to help lower the risk of spreading germs from surfaces by touch.